E-community training program

There will be a E-community training for residents on Monday 31 March 2022 at 10:00am, whoever want to know more about payment process, accounting records, guard QR code visitor entry, Billing fees notification and receipts, follow up outstanding fees, etc.may come. Location will be announce at Emerald Residence Group whatsapp.

31 March 2022 meeting with UMland and E-comm (Mr. Tan)

Good Day Fellow Residents,

Overall it's a good atmosphere in Umland Office attended by Umland Mgmt, ECom Trainer and Daya Intelek Security Team.

*Brief Summary of the Training & Meeting* :

1. Mr.Tan presented the ECom system and many Q&A were raised.

2. Mr. Tan Technical team manage to *segregate* Tiara and Crown residents list.

3. Tiara need to find one full-time Admin Secretary to manage both Tiara account and ECom. ECom may provide their service which he will share the proposal later. Another option is to outsource. Encourage Tiara to nominate anyone willing to take the job with certain payment.

4. Tomorrow 1st. April, Daya Intelek will take over the Security post. RC will brief them.

5. Maint.fee of *RM100/mth* will be paid once Tiara Bank Account is available - likely end April.

6. Agreement with Daya Intelek is 6 months only. This is to allow Residents to monitor their performance and highlight to RC.

That's all for now and would like to thank RC team and Residents for the usual support.
We're going to face few challenges along the way during this transition period but believe we can overcome it.

Thanks All.
#Residents Empowerment
#KitaJagaKita
Please open the link video for more information and easy understanding
E-comm presentation

*Welcome to ...*
eCommunity App User Guide / eCommunity 应用程序用户指南 / Panduan Pengguna Aplikasi eCommunity.

Every residents must download the application e-community  first then you can start the following:

*1.) How to Activate eCommunity Account / 如何激活帐户 / Cara Mengaktifkan Akaun*
https://www.ecommunity.my/how-to-login-2-2/


*2.) How to View Notice / 如何查看管理处通告 / Cara Melihat Notis dari Pihak Pengurusan*
https://www.ecommunity.my/how-to-view-notice-2/


*3.) How to Pay via eBilling / *如何通过电子账单付款 / Cara Membuat Bayaran Secara Atas Talian*
https://www.ecommunity.my/how-to-pay-2/


*4.) How to Book Facility / 如何预定设施 / Cara Membuat Tempahan Fasiliti*
https://www.ecommunity.my/how-to-book-facility-2/


*5.) How to Submit Pre-Register Visitors / 如何预先登记访客 / Cara Pra-daftar Pelawat*
https://www.ecommunity.my/how-to-raise-e-form-2-2/


*6.) How to Submit eForm / 如何提交电子表格/ Cara Menghantar eBorang*
https://www.ecommunity.my/how-to-raise-e-form-2/


*7.) How to Submit eFeedback to Management / 如何向管理处提交反馈 / Cara Menghantar eMaklumBalas kepada Pihak Pengurusan*
https://www.ecommunity.my/how-to-raise-e-feedback/


*8.) How to View eDocument / 如何查看管理处文件 / Cara Melihat Dokumen*
https://www.ecommunity.my/how-to-view-edocument-2/


*9.) How to Create Sub-Users Account / 如何创建子用户帐号 / Cara Pembukaan Akaun Sub-Pengguna*
https://www.ecommunity.my/how-to-create-tenant-account-2/